Good Afternoon ,
We have a user that got married and changed her last name. We went into GP and created the a new user reflecting the new last name and made her old account inactive. The permissions are the same as the old account nothing has changed. The thing is the new account shows only the historical requisitions. under( Purchasing Req. Transactions) nothing new like as of today. Which shows everything still in her old profile under the Purchasing Req. Transactions. The views are different . The same thing for purchasing Req. pending approval and purchasing req ready for PO.
What we are thinking is because the new profile is new is why she is seeing 2 different views between the old and the new . There is also not way in GP to change the user ID correct with out setting up a new user account ? Any advice would be helpful.