Hello,
I’m reaching out to help resolve an issue we’re experiencing with when trying to add lot tracking to an existing item. The below steps were followed:
Steps to Enable Lot Tracking for an Existing Item:
- Verify and Remove Inventory:
- Go to Inventory > Transactions > Transaction Entry.
- Remove all on-hand quantities via an inventory adjustment (decrease).
- Make sure this is done across all sites/locations.
- Close Transactions:
- Ensure there are no open sales orders, purchase orders, or other transactions involving the item.
- Run the Inventory Reconcile Utility (optional but recommended) to ensure data integrity.
- Change Item Tracking Options:
- Go to Inventory > Cards > Item.
- Select the item, then click the Options button.
- Set the Tracking Option to “Lot Number” and save the changes.
- Re-add Inventory (if needed):
- Use an inventory adjustment to re-enter the item with lot numbers.
The part in question, 001-009070-1, does currently show quantities as zero:

But when the item card is accessed, the options screen has the tracking option grayed out:

Any guidance would be greatly appreciated.