Hello GP Gurus!
We have a very disturbing problem happening. We are still in GP2010 (upgrading process is in the works now).
Twice in two weeks we had the following happen in this tab: Sales \Utilities \ Sales Order Processing \ Numbers
On the Numbers screen, SOMEHOW, the mask for our Invoices was changed. We are 99% sure that no users went into this screen and changed the mask - it's buried pretty well and not many people would even want to stray out of their comfort zone tabs.
So we are wondering if there is some other process you know of in GP that could change this mask on the fly by somebody not knowing what they are doing in another screen? (Example - entering a manual invoice for Bill Only, etc.) We do have some Extender and custom programs in our installation.
Any thoughts will be appreciated, thank you.