We do a refresh of databases from Production to QA environment every 2 weeks. Whenever we do this, we have issues with SOME users logging into GP. We have to login as SA and change their password in GP and save it. Only then can the users login with the NEW password.
What process do we have to follow so the users can use the same passwords as their production account without help desk intervening after every refresh. Are there any best practices for this or some white papers?