Hello,
I am attempting to send a credit (return) type 4 XML message into eConnect.
Generally these are successful. however I am being asked to add content to the message so that the return is linked to an existing invoice number.
To accomplish this I am adding the header elements ORIGNUMB and ORIGTYPE where I supply the corresponding invoice and type=3 respectively.
On dropping this message I am now receiving this error:
"Originating Order Type and Originating Order Number are not allowed on Returns" so I assume this is literally telling me supplying those values on a return message is a no-go? If this is indeed the case, how can I link a return to its originating invoice via a
<eConnect><SOPTransactionType> message?
Thanks Stephen