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Ranger 2/10/2014 10:26:50 AM

check batch hung up

hi, I have an issue with AP.    During printing of  a batch of 2 checks, they sent it to the wrong printer and interrupted the process.   Now there is a batch out there with 2 checks that are voided.  And we can’t clear out the batch.

These checks did not post as far as I can tell, and there is nothing in OPEN or HISTORY tables, just the PM10300 table and the sy00500 table.

The batch status from sy00500 shows “110 = Batch is printing computer checks.”.  We tried voiding, but it isn't clearing the batch out, and the 2 checks in pm10300 show voided already.

When I run the query

SELECT    *

FROM         PM30300

WHERE     (VCHRNMBR = '00000000000010526') OR

                     (VCHRNMBR = '00000000000010527')

It returns nothing,

Could you possibly give me some direction on what to do here?

 

 

Version: GP 2010
Section: Dynamics GP








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