prcomputer |
3/12/2021 1:52:56 PM |
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prcomputer
Member since
09/24/15
Points: 970 |
Good evening,
I have the following problem when i try to print or generate a PDF in Quotes, Sales Orders, Invoices or Purchase Oders instead of printing the company logo print a black square, this happen in any PC or printer. This worked fine for years but it happened suddenly with no apparent explanation.
Please any sugestion is welcome.
GP2016
Thanks,
Mr. García
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gperkinson |
3/12/2021 2:08:42 PM |
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Windows Updates KB5000808 or KB5000802 are causing issues with printing from GP on invoices
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DCSisler |
3/12/2021 2:21:36 PM |
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DCSisler
Member since
11/01/17
Points: 100 |
A recent Windows update has caused an issue in Dynamics GP. The issue is that when you print in Dynamics GP, black boxes appear instead of the images on the reports. Dynamics GP is doing more testing to see if this is just Report Writer reports RW + templates, etc.
The only workaround, for now, appears to be rolling back the Windows update. These are the updates that have caused the issue; KB5000808 or KB5000802.
(Thanks to issusa.com for the heads-up.)
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