Print a black square in Sales Order instead of printing the company logo.

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Anchor directly to this post prcomputer 3/12/2021 1:52:56 PM
prcomputer
Member since
09/24/15
Points: 970

Good evening,

    I have the following problem when i try to print or generate a PDF in Quotes, Sales Orders, Invoices or Purchase Oders instead of printing the company logo print a black square, this happen in any PC or printer. This worked fine for years but it happened suddenly with no apparent explanation.

 Please any sugestion is welcome.

GP2016

Thanks,

Mr. García

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Anchor directly to this post AscendLearning 3/12/2021 2:04:23 PM

The March 2021 Windows Update is causing this issue. Just working the issue today myself.

 

Black Boxes and Dynamics GP Report Writer - Microsoft Dynamics GP Community

Anchor directly to this post roberthyndman 3/12/2021 2:05:45 PM
roberthyndman
Linked In
Points: 2448

This is being caused by a recent windows update... 

https://dyngpgeek-wordpress-com.cdn.ampproject.org/c/s/dyngpgeek.wordpress.com/2021/03/11/another-windows-update-that-could-get-your-gp-client-in-trouble/amp/

Only resolution is to uninstall the update I’m afraid.

Anchor directly to this post gperkinson 3/12/2021 2:08:42 PM
gperkinson
Member since
08/16/17
Points: 450
Windows Updates KB5000808 or KB5000802 are causing issues with printing from GP on invoices

 

 

Anchor directly to this post DCSisler 3/12/2021 2:21:36 PM
DCSisler
Member since
11/01/17
Points: 100

A recent Windows update has caused an issue in Dynamics GP.  The issue is that when you print in Dynamics GP, black boxes appear instead of the images on the reports.  Dynamics GP is doing more testing to see if this is just Report Writer reports RW + templates, etc.

The only workaround, for now, appears to be rolling back the Windows update.  These are the updates that have caused the issue; KB5000808 or KB5000802.

(Thanks to issusa.com for the heads-up.)
Anchor directly to this post DMusgrave 3/16/2021 10:23:40 AM
DMusgrave
Winthrop Development Consultants
Points: 583

More details here:

https://winthropdc.wordpress.com/2021/03/16/black-boxes-and-microsoft-dynamics-gp-report-writer-reports/

GP 2015
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